Course Description
As a Medical Office Administrator, you are trained to perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings. Given the nature of this work, Medical Office Administrators are required to be detail oriented, and to have excellent communication skills, a positive attitude, and to be friendly and
welcoming. You will schedule appointments, organize and maintain patient files and appropriately manage information using the telephone, email, and the postal service. You will also be introduced to the hospital setting, departments, and admissions processes.48 weeks or 960 hours
MODULES
- Introduction to computers
- MS office word – level I
- MS office word level II
- MS office Powerpoint
- MS office excel – level I
- Keyboarding accuracy
- Student success strategies
- Business communications
- Ethics, professionalism and healthcare law
- Fundamentals of bookkeeping
- Medical terminology, anatomy and physiology I
- Medical terminology, anatomy and physiology II
- Medical office administration
- EMR and medical billing
- Medical transcription
- The clinical environment
- Introduction to hospital administration
- Employment success strategies
- CPR, first aid and safety training
- Practicum
